Contact Universal Water Systems

We are open 8-4 Monday – Friday so feel free to stop by our office, call us to schedule an appointment, or use the contact form below and we’ll get back with you right away.

  • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  • This field is for validation purposes and should be left unchanged.
1311 Cuesta Abajo Ct NE 

Albuquerque, NM 87113 (505) 633-9155

Social Media Reviews

Jason Smith
Jason Smith
03:32 17 Nov 21
We’ve had our system for almost twelve years and we... absolutely love it. The feeling of being silky smooth clean versus squeaky clean is second to none. I feel like I’ve already put lotion on when I get of the bath or shower. You really can’t beat that feeling. We were without system for three weeks and I don’t think I’ve ever wanted something back so bad in my life. The techs Darren and Dominic were really professional and courteous and provided great service.read more
Rick Alcon
Rick Alcon
21:50 24 Sep 21
Did my yearly system maintenance. Darin was courteous,... knowledgeable, respectful, and explained what he was doing and why. Thank you Darin and Universal Water Systems.read more
Sharon Gray
Sharon Gray
15:59 23 Sep 21
Teddy and Stevie were the technicians who came to install... my EcoWater System and my Reverse Osmosis System. Both were very polite and thorough with the install and explained what they were doing every step of the install. I have been highly pleased and would recommend Universal Water Systems to anyone interested in a water conditioning system. I am HAPPY the Eco System is AMERICAN made.read more
Sandy Sparks
Sandy Sparks
20:01 08 Jul 21
Dominique was very through, very professional during my... service call! I was impressed with his knowledge!read more
April Burns Johnson
April Burns Johnson
20:16 14 Feb 20
Very impressed with Dominic he was amazing on explaining... what he was doing and why he was doing it. Richard in the Albuquerque NM office who made appointment was very personal able and helped make appointment in a timely matter. I am looking forward to Dominic returning in a year to check again A++++read more
Joyce Olsen
Joyce Olsen
16:06 17 Dec 19
A day or so after I contacted Universal, Andy showed up at... our home. Andy analyzed our hard water (12 grains hardness); demonstrated the Ecowater softner; and showed us what and how the system would be installed. I'm a born skeptic and Andy did a great job demonstrating and selling the Ecowater system. We bought the system including the reverse osmosis install under the kitchen sink.Andy scheduled the install seven days later. Pete Samora and his crew showed up and within the four hour time frame installed everything. Pete explained all the equipment and show me how to operate and verify the proper operation. Pete left his contact information and told me to call if there were any problems.We have been using softened water for seven days and are extremely happy with our choice. We bought this home in March 2019 and I knew from the start that we would have to do something with our hard water. The Ecowater softner system is great. I was worried about picking a good contractor and Universal Water is that company.We just received the shipment of soaps and cleaning products and look forward to begin using these in the near future. Joyce and Billread more
David Fisher
David Fisher
02:46 19 Nov 18
Having the soft water throughout the entire house and the... reverse osmosis water in the kitchen is rejuvenating, healthy and healing. Thank you EcoWater and Universal Water Systems.read more
Ed came in today and did a wonderful service check on my... system.read more
Alabama Kilby
Alabama Kilby
17:15 27 Mar 18
Great service by Ed! Quick and thorough. Highly recommend... them.read more
Karen Salazar
Karen Salazar
15:14 26 Mar 18
Ed was excellent he answered all my questions and was very... professional and nice.read more
Marcos Aguilar
Marcos Aguilar
01:56 10 Mar 18
Everyone did a great job!!! Starting from the... representative Adam that came to the house to test the water, his manager TJ, and the great installers Santiago and Aron! They were very knowledgeable and couldn't be happier!read more
Renae Moreschini
Renae Moreschini
05:47 14 Oct 17
So nice to have this quality of filter installed in our... house. It completely transformed our well water! The installation was efficient and the technician Bo was friendly and informative. Definitely recommended!read more
Brooke Boll
Brooke Boll
14:30 02 Jun 17
Got my system yesterday and so far we love it, soft and... clean on the skin. Easy to use and understand. Install was painlessread more
Charles Bertollini
Charles Bertollini
00:14 15 Sep 16
Had my system installed awhile back and I'm amazed how the... water system protects my home from the bad water. Wait to you take a shower it's a huge difference between hard water and conditioned water....YOU WILL LOVE IT... Universal Water you can use me as a referral Anytime��read more
Michael Harris
Michael Harris
15:04 14 Sep 16
I love my clean water so much, I had to take my whole... system with me when I moved!read more
Tims Tribe
Tims Tribe
01:28 14 Sep 16
Have had our system for 10 years, in 4 different homes in 3... states. Couldn't live without this thing. Didn't have it for the first week in our new home in Rio Rancho and realized very quickly how much our family relies on having clean water. Would recommend to anyone and everyone!read more
Next Reviews
Mary Sandoval
Mary Sandoval
01:58 20 Nov 21
Dominique was the neatest, informative and friendly service... man that has been here. All the others have been very courteous but this young man was much more informative explaining everything step by step.read more
Rachel Mysza
Rachel Mysza
14:50 18 Nov 21
Just got my Universal Water System on Monday 11/15/21. I... absolutely l love it! Reverse Osmosis makes my water taste amazing! The softener unit uses potassium chloride cubes and you only have to add more every 200+ days! I instantly felt the difference from the unit. Soap lathers much better and my skin is much softer now! Thank you, Teddy Mitchell, for my installation and instructions! Very helpful and knowledgeable. I recommend Universal Water Systems 100%.Rachel Myszaread more
veronica lakoduk
veronica lakoduk
16:17 01 Nov 21
Darin serviced our house today. He was very knowledgeable... and professional. I would recommend him to any of my friends and family. Great job. Myron Lakodukread more
Zachary Card
Zachary Card
21:35 22 Oct 21
100% satisfied and can completely tell a difference in the... water I am now receiving.The process was quick and easy. wish I knew about this Company sooner.read more
Eleanor Chavez
Eleanor Chavez
20:22 22 Oct 21
The tech did great work, was efficient and timely.
minda snell
minda snell
15:29 21 Oct 21
We have had this system for 8 years. We love having clean,... delicious tasting water. The softener has helped our appliances last longer, and is gentler on skin/hair. The annual filter change is always quick and easy. Thank you Dominic for your professionalism and courtesy!read more
A Z
A Z
15:46 20 Oct 21
I had issues with my water refiner and had some questions... about filters under my sink. Darin showed up right on time, gave me a more complete overview of my system and its issues than I could've hoped for. my systems are now working perfectly. I also appreciated his patience in explaining things in layman's terms and giving me tips for maintenance and prevention. this is a rockstar operation. Highly recommend.read more
Mike T
Mike T
17:32 18 Oct 21
Very professional and technically knowledgeable.Thank you
Raymond Jee
Raymond Jee
21:45 15 Oct 21
We had our system installed 3 years ago and it is still... running strong. Everytime we have annual maintenance the technicians are prompt, professional and informative. My only complaint is that I am so jaded about my filtered water that I cannot drink water at our friends houses. The last two years we have worked with Dominic and he's great! 10/5 stars.read more
Wendy Salazar
Wendy Salazar
18:04 14 Oct 21
Dominic was very informative and thorough . Very happy with... this service. He took his time and addressed all our issues.read more
the sultan
the sultan
17:45 14 Oct 21
The people that work for this company are all super... respectful and kind.Dominic came by today to fix an issue and was kind enough to help with another issue outside of his work. Love to see people take the time in sharing their knowledge and help others. This company is grade A.read more
Bill Baca
Bill Baca
17:08 14 Oct 21
Dominic was amazing - unbelievable thoroughness, expertise... and professionalism - makes me want to trust UWS more than ever!read more
Jamelle Chavez
Jamelle Chavez
15:47 14 Oct 21
Darin was great. He explained the problem and fixed the... issue. He explain the level of the salt and how often salt should be added.Jamelle happy customerread more
Carol T
Carol T
15:15 13 Oct 21
Love this company they have serviced us since day one! We... have a water softener and reverse osmosis system Dominique has serviced us last few times and has done a great job explains everything he is doing and answers all our questions .. Would highly recommend this company .read more
Laurelle Danton
Laurelle Danton
17:03 11 Oct 21
Dominic has done another good job, and patient with me and... my hip injury.read more
Rose Rovnak
Rose Rovnak
15:28 11 Oct 21
Darin was a great technician! Very knowledgeable and... friendly. Highly recommend this company!read more
Gail Haft
Gail Haft
21:51 07 Oct 21
Teddy and Stevie figured out my problem immediately, and... now all is fixed. They are great. Thanks.read more
Pavel Nockel
Pavel Nockel
19:39 07 Oct 21
William Crawford with universal water systems did an... excellent job!read more
JL Scheehl
JL Scheehl
17:15 06 Oct 21
Darin was so helpful. Explained everything so that I... understood. Our system is 10 years old with no problems at all.read more
Michael Anderson
Michael Anderson
05:26 06 Oct 21
annual service call to replace filters - Dominique the tech... nice guy, professional, performed more service and evaluation than previous techs, seemed to know more than the the previous, unfortunately no option to select a specific tech.read more
Next Reviews