Contact Universal Water Systems

We are open 8-4 Monday – Friday so feel free to stop by our office, call us to schedule an appointment, or use the contact form below and we’ll get back with you right away.

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1311 Cuesta Abajo Ct NE 

Albuquerque, NM 87113 (505) 633-9155

Social Media Reviews

William Gray
William Gray
21:14 31 Jan 22
Dominique was on time and very professional. He gave me a... thorough overview of the services he would be providing and finished very quickly. He wore a mask throughout the service appointment. This is the second year he's completed my annual service for my Ecowater System and he's really a spot-on professional about his work. I felt very comfortable with him in my house and would highly recommend him.read more
Jason Smith
Jason Smith
03:32 17 Nov 21
We’ve had our system for almost twelve years and we... absolutely love it. The feeling of being silky smooth clean versus squeaky clean is second to none. I feel like I’ve already put lotion on when I get of the bath or shower. You really can’t beat that feeling. We were without system for three weeks and I don’t think I’ve ever wanted something back so bad in my life. The techs Darren and Dominic were really professional and courteous and provided great service.read more
Rick Alcon
Rick Alcon
21:50 24 Sep 21
Did my yearly system maintenance. Darin was courteous,... knowledgeable, respectful, and explained what he was doing and why. Thank you Darin and Universal Water Systems.read more
Sharon Gray
Sharon Gray
15:59 23 Sep 21
Teddy and Stevie were the technicians who came to install... my EcoWater System and my Reverse Osmosis System. Both were very polite and thorough with the install and explained what they were doing every step of the install. I have been highly pleased and would recommend Universal Water Systems to anyone interested in a water conditioning system. I am HAPPY the Eco System is AMERICAN made.read more
Sandy Sparks
Sandy Sparks
20:01 08 Jul 21
Dominique was very through, very professional during my... service call! I was impressed with his knowledge!read more
April Burns Johnson
April Burns Johnson
20:16 14 Feb 20
Very impressed with Dominic he was amazing on explaining... what he was doing and why he was doing it. Richard in the Albuquerque NM office who made appointment was very personal able and helped make appointment in a timely matter. I am looking forward to Dominic returning in a year to check again A++++read more
Joyce Olsen
Joyce Olsen
16:06 17 Dec 19
A day or so after I contacted Universal, Andy showed up at... our home. Andy analyzed our hard water (12 grains hardness); demonstrated the Ecowater softner; and showed us what and how the system would be installed. I'm a born skeptic and Andy did a great job demonstrating and selling the Ecowater system. We bought the system including the reverse osmosis install under the kitchen sink.Andy scheduled the install seven days later. Pete Samora and his crew showed up and within the four hour time frame installed everything. Pete explained all the equipment and show me how to operate and verify the proper operation. Pete left his contact information and told me to call if there were any problems.We have been using softened water for seven days and are extremely happy with our choice. We bought this home in March 2019 and I knew from the start that we would have to do something with our hard water. The Ecowater softner system is great. I was worried about picking a good contractor and Universal Water is that company.We just received the shipment of soaps and cleaning products and look forward to begin using these in the near future. Joyce and Billread more
David Fisher
David Fisher
02:46 19 Nov 18
Having the soft water throughout the entire house and the... reverse osmosis water in the kitchen is rejuvenating, healthy and healing. Thank you EcoWater and Universal Water Systems.read more
Ed came in today and did a wonderful service check on my... system.read more
Alabama Kilby
Alabama Kilby
17:15 27 Mar 18
Great service by Ed! Quick and thorough. Highly recommend... them.read more
Karen Salazar
Karen Salazar
15:14 26 Mar 18
Ed was excellent he answered all my questions and was very... professional and nice.read more
Marcos Aguilar
Marcos Aguilar
01:56 10 Mar 18
Everyone did a great job!!! Starting from the... representative Adam that came to the house to test the water, his manager TJ, and the great installers Santiago and Aron! They were very knowledgeable and couldn't be happier!read more
Renae Moreschini
Renae Moreschini
05:47 14 Oct 17
So nice to have this quality of filter installed in our... house. It completely transformed our well water! The installation was efficient and the technician Bo was friendly and informative. Definitely recommended!read more
Brooke Boll
Brooke Boll
14:30 02 Jun 17
Got my system yesterday and so far we love it, soft and... clean on the skin. Easy to use and understand. Install was painlessread more
Charles Bertollini
Charles Bertollini
00:14 15 Sep 16
Had my system installed awhile back and I'm amazed how the... water system protects my home from the bad water. Wait to you take a shower it's a huge difference between hard water and conditioned water....YOU WILL LOVE IT... Universal Water you can use me as a referral Anytime��read more
Michael Harris
Michael Harris
15:04 14 Sep 16
I love my clean water so much, I had to take my whole... system with me when I moved!read more
Tims Tribe
Tims Tribe
01:28 14 Sep 16
Have had our system for 10 years, in 4 different homes in 3... states. Couldn't live without this thing. Didn't have it for the first week in our new home in Rio Rancho and realized very quickly how much our family relies on having clean water. Would recommend to anyone and everyone!read more
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Trevor L
Trevor L
13:26 14 May 22
These guys are awesome, so informative and gave a... professional, quality install of my new system, absolutely love it!read more
Alex Salazar
Alex Salazar
20:15 05 May 22
Darin did a good job! On time no issues, highly recommend
Christina Ashcraft
Christina Ashcraft
18:04 23 Apr 22
Universal Water Systems would receive 10 stars if possible.... The representative who set up our installation was friendly, efficient, and engaging. Our system was installed by Teddy and Seth and I must say they were hands down the best. They were quick, efficient, respectful of our property, and also a blast to speak with. The water system itself is the best we’ve had out of 4 previously owned systems. Universal delivered as promised, the system is efficient, quiet, and provides an easy way to keep track of water usage which is a really nice feature. I HIGHLY recommend this company and if you get Teddy and Seth as your installers, you won’t have any complaints.read more
Toni Laubert
Toni Laubert
20:51 21 Apr 22
We just had the best service call ever with... Dominique!Dominique was very professional and knowledgeable. He took the time to answer all our questions. We learned a lot about our system and will request him in the future.Thank You Dominique!read more
Jim Warner
Jim Warner
02:38 09 Apr 22
Steve Wilson came to our house and during his presentation... tested our water. There is no doubt that our water is very hard and contains a lot of impurities that damage not only our pipes, appliances, and even our clothing but also our skin and hair and is unhealthy to drink.EcoWater equipment would be a very desirable upgrade to our home's water supply and in addition it would lead to significant savings for our budget.read more
James Arnold
James Arnold
21:22 04 Apr 22
Dominique was our service person. He did an excellent job... and explained everything very well so we understood all he was talking about, great job.read more
Kyla Tanner
Kyla Tanner
19:35 29 Mar 22
I absolutely loved Sean Jr. when he came to help us. We... discovered how gross our water was when he was down to earth and explained everything easily. He answered any follow up questions that I had. He was amazing. So shout out to Sean Jr. Also this water system that was provided is absolutely amazing. Our skin is healing and our hair is doing better with this water as well as I personally am no longer breaking out when I shower. I want to actually shower. It makes you feel smooth and clean and it tastes great as well. I loved that we were informed it will help with our appliances and the damage that could happen with how our water was specifically and that fact that he is so proud of his product that we has it in his own home.read more
Renee Baca
Renee Baca
04:41 22 Mar 22
I had my EcoWater system installed by universal water... systems this past week. I was very pleased with my services. The first crew, Miguel and Dylan got started on the job, but was finished by Teddy and Juan. Everyone was very polite and professional. Teddy and Juan were very thorough and took their time to make sure there were not any issues. Teddy went above and beyond and showed me each turn off and recommended areas that could use upgrades. He also did a great job installing my alkaline water to my garage refrigerator, which was a plus for us! Juan and Teddy did a great job explaining the digital system and how to navigate through. I feel confident that I have all the information I needed. Very happy - thank you!!!read more
Rochelle
Rochelle
18:34 14 Mar 22
Customer service has always been helpful and kind.
Y. Tanida
Y. Tanida
20:48 24 Feb 22
We had a problem with water leaking from the system.... Dominique was very helpful and showed me at every step during the inspection and the repair. I appreciate his work. The issue was resolved. Thank you.read more
Michelle Woods
Michelle Woods
22:12 22 Feb 22
Dominique came out for the one year check up on our unit.... He was very professional and took care of some things he discovered in his inspection. He also showed me how to replace the filters on my OR unit. I am very pleased with the service I received today.read more
Jessica Clauss
Jessica Clauss
17:10 22 Feb 22
Great service by Dominique! Helped solve all of my... concerns! Thank you!read more
Amanda Maestas
Amanda Maestas
21:54 11 Feb 22
Darin was our technician today and was very professional,... informative and friendly. I really appreciate all the information he gave me. Thank you Darin! We are really enjoying our water system that we’ve had for about 2 years now.read more
Tina Newlander
Tina Newlander
21:32 10 Feb 22
Darin was prompt, professional, and very customer service... oriented. He explained what he was doing and why. Gives customers honest assessments on their water systems. Great service technician!read more
Joseph Lovato
Joseph Lovato
17:16 09 Feb 22
Service was excellent Darren did a good job checking... throughout the whole system for any leaks and gave great information aswell!read more
Velina Chavez
Velina Chavez
17:11 04 Feb 22
Dominic was friendly fast and efficient. I recommend... universal water system.read more
Sean Cozart
Sean Cozart
16:13 04 Feb 22
Dominic was very polite and informative. Customer service... is great.read more
Brooke
Brooke
21:13 03 Feb 22
Dominic was very kind and helpful. Went over everything... thoroughly and checked everything thoroughly.read more
Monica Candelaria
Monica Candelaria
20:30 03 Feb 22
Great company and professional service all around. Dominque... was on time wore a mask throughout the service and was very respectful and professional. He is very knowledgeable at his job and explained everything he was doing with the systems. Highly recommend the company.read more
William Gray
William Gray
21:15 31 Jan 22
Dominique was on time and very professional. He gave me a... thorough overview of the services he would be providing and finished very quickly. He wore a mask throughout the service appointment. This is the second year he's completed my annual service for my Ecowater System and he's really a spot-on professional about his work. I felt very comfortable with him in my house and would highly recommend him.read more
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