Call: (505) 633-9155
Hours: 8AM - 4PM M-F

Contact Universal Water Systems

We are open 8-4 Monday – Friday so feel free to stop by our office, call us to schedule an appointment, or use the contact form below and we’ll get back with you right away.

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1311 Cuesta Abajo Ct NE 

Albuquerque, NM 87113 (505) 633-9155

Social Media Reviews

April Johnson
April Johnson
20:16 14 Feb 20
Very impressed with Dominic he was amazing on explaining... what he was doing and why he was doing it. Richard in the Albuquerque NM office who made appointment was very personal able and helped make appointment in a timely matter. I am looking forward to Dominic returning in a year to check again A++++read more
Joyce Olsen
Joyce Olsen
16:06 17 Dec 19
A day or so after I contacted Universal, Andy showed up at... our home. Andy analyzed our hard water (12 grains hardness); demonstrated the Ecowater softner; and showed us what and how the system would be installed. I'm a born skeptic and Andy did a great job demonstrating and selling the Ecowater system. We bought the system including the reverse osmosis install under the kitchen sink.Andy scheduled the install seven days later. Pete Samora and his crew showed up and within the four hour time frame installed everything. Pete explained all the equipment and show me how to operate and verify the proper operation. Pete left his contact information and told me to call if there were any problems.We have been using softened water for seven days and are extremely happy with our choice. We bought this home in March 2019 and I knew from the start that we would have to do something with our hard water. The Ecowater softner system is great. I was worried about picking a good contractor and Universal Water is that company.We just received the shipment of soaps and cleaning products and look forward to begin using these in the near future. Joyce and Billread more
David Fisher
David Fisher
02:46 19 Nov 18
Having the soft water throughout the entire house and the... reverse osmosis water in the kitchen is rejuvenating, healthy and healing. Thank you EcoWater and Universal Water Systems.read more
Ed came in today and did a wonderful service check on my... system.read more
Karen Salazar
Karen Salazar
15:14 26 Mar 18
Ed was excellent he answered all my questions and was very... professional and nice.read more
Marcos Aguilar
Marcos Aguilar
01:56 10 Mar 18
Everyone did a great job!!! Starting from the... representative Adam that came to the house to test the water, his manager TJ, and the great installers Santiago and Aron! They were very knowledgeable and couldn't be happier!read more
Renae Moreschini
Renae Moreschini
05:47 14 Oct 17
So nice to have this quality of filter installed in our... house. It completely transformed our well water! The installation was efficient and the technician Bo was friendly and informative. Definitely recommended!read more
Brooke Boll
Brooke Boll
14:30 02 Jun 17
Got my system yesterday and so far we love it, soft and... clean on the skin. Easy to use and understand. Install was painlessread more
Charles Bertollini
Charles Bertollini
00:14 15 Sep 16
Had my system installed awhile back and I'm amazed how the... water system protects my home from the bad water. Wait to you take a shower it's a huge difference between hard water and conditioned water....YOU WILL LOVE IT... Universal Water you can use me as a referral Anytime��read more
Michael Harris
Michael Harris
15:04 14 Sep 16
I love my clean water so much, I had to take my whole... system with me when I moved!read more
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Larry Johnson
Larry Johnson
18:17 10 Nov 20
Ecowater Systems always has the filters I need. Highly... recommend.read more
Anthony R. Jones
Anthony R. Jones
13:36 22 Oct 20
We bought our last house. Built in 1978, it was in need of... serious updating. Thinking about the water, we decided to and have it tested. Oh my! Water was not good for us. Mackay, (great guy) from Universal Water Systems came in to help, this is just what we needed. He showed us just what was coming into our house, so we let them do their thing. Pete and his Installers came in and in just a few hours we had good clean water ready to use. Everyone on the team from UWS were very helpful, knowledgeable and friendly. This is our second full water system we have used. No doubt, this is the better system. Thank you Universal Water Systems for introducing us to Eco Water and Pure Selects soap products and making life a little better. No more water worries. Diffidently worth it!read more
Maria Jacquez
Maria Jacquez
20:39 05 Oct 20
I got my Eco water system put in today . Isaiah was really... great and worked fast , he talked me though everything about the system and got it done right away. I am happy with the team that put the system in and the work they did. this is a great company and great product.read more
Stephanie Fitzgerald
Stephanie Fitzgerald
15:52 02 Oct 20
Nate and Teddy were very professional, friendly, prompt,... and informative on the product. Thank you! We're satisfied with the product!read more
Sofia Martinez
Sofia Martinez
15:35 26 Sep 20
I am very pleased with their service. Dominic was very... professional and knowledgeable, answering every question and explaining as he was working. I would highly recommend using this water system.read more
Austin House
Austin House
15:36 25 Sep 20
Great product, great team, and great company. The... instillation team was on time and professional. They walked me through the whole system upon completion. The system works great and you can really tell the difference in your water. I highly recommend Universal Water Systems!read more
Broc Galbreth
Broc Galbreth
15:25 25 Sep 20
I’m extremely happy with my system and the whole process in... general. Everything from set up to installation to follow up has been absolutely superb. I have had bad experiences in the past with other companies, but I’m glad I decided to go with them 🙂read more
Kristine Pyeatt
Kristine Pyeatt
19:56 14 Sep 20
This company continues to be great to deal with. They are... prompt and thorough. We live in the East Mountains so the trip charge is a bit more but worth it to us. Today we had Dominique here to trouble shoot our water softener and RO system. The softener problem had been resolved by the time he got here but the RO system needed help. He explained every step he was going through and communicated very well with us. All seems to be in order now. Thanks again! Good job!read more
EzraSonia Leyba
EzraSonia Leyba
21:20 02 Sep 20
I have been a very stubborn customer not understanding the... price I paid for this system, but today's experience with my service call from Dominique has changed that. I had a love/hate relationship with the system and am grateful to have called and had our unit serviced and functioning properly now. Dominique was so helpful and his customer service outstanding. He gave me a clear picture of how our unit needs to be cared for and the benefits of having it and I am back on track and thankful to have clean water to drink and bathe in for my family and me. Thanks for putting up with my calls, questions, and resistance!read more
Tobias MacRobie
Tobias MacRobie
21:04 15 Aug 20
Izzy and his crew did a great job with install. They... talked with me, and kept me informed of their decisions every step of the way. The product is fantastic, if you live in Albuquerque, or nearby like Edgewood, the improvement to water quality is worth it! The water tastes cleaner, it tastes better, showers feel more refreshing (the water moisturizes better), don't hesitate. Financing is easy and as an Environmental Science guy from WA state, I've done some work around water. Fresh mountain water. This system brings you THAT quality. Do it. (And ask for Izzy from Revolution Plumbing for your install).read more
Judy Thompson
Judy Thompson
16:36 10 Aug 20
We had service completed by Dominique this morning. He was... very thorough and professional. The system is working great again!read more
Adam Becenti
Adam Becenti
18:51 05 Aug 20
We were curious about the hardness of the water in our home... so we called Costco and scheduled a consultation from EcoWater. Allen from Universal Water Systems gave a great presentation and had us sold no more than 15 minutes in. The whole consultation took about an hour but it certainly didn't feel that long. He was very knowledgeable and showed great respect for our family by wearing his face mask when entering our home. He made it fun and easy to understand the importance of getting our extremely hard water treated. Upon agreeing to getting the Universal Water System, we learned we would only have to wait a week and a half to get it installed, considering the circumstances we were pleasantly surprised.Izaiah was assigned to install our system, calling us ahead of time and being prompt for our appointment. He, along with his helper, followed current health guidelines as well, making us feel comfortable having them in our home to install our new Universal Water System. They installed the water treatment system along with the reverse osmosis line by our kitchen sink. They also ran a line to our refrigerator, which we greatly appreciated. After the install was finished, Izaiah went over everything and made sure we understood our new water treatment system.Overall, we are extremely satisfied and have enjoyed our NEW water for the past week and look forward to enjoying for years to come! Thank you Allen and Izaiah for making this such a quick and easy process! All it took was an easy call to schedule our eye opening and informative consultation. We highly recommend Universal Water Systems!read more
Cory Ramey
Cory Ramey
07:54 01 Aug 20
Fantastic service! From the testing of the water in my... home and explanation of results, to the installation of the water conditioner/refiner and reverse osmosis systems including detailed explanation and instructions on use of the equipment, I couldn't be happier. The folks at Universal Water Systems are polite and professional. As for results of water treated by the Ecowater system, well, I noticed immediate improvements. Showers feel better, water tastes better, coffee and tea taste better, cleaning is easier... basically, everything that water touches is better with this system.read more
Bridgette Garrett
Bridgette Garrett
18:12 28 Jul 20
We just bought our house and needed to get the existing... water system serviced. Darin was fantastic! He followed all COVID-19 protocols, replaced our R/O line filter, updated our old system to work with theirs, and replaced our broken faucet. He answered all my questions, explained the system to me, and informed me of when to replace the filters. He was very prompt and professional. Such great friendly service! I highly recommend Universal Water Systems. Thank you Darin!read more
George Cooper
George Cooper
04:19 25 Jul 20
My technician, Dominique, was friendly, efficient, had his... mask on, was knowledgeable and answered all of my questions. He gave me pointers and helpful ideas on how to best maintain my unit so that it will last a long time. He was on time, and called as he was on his way to the house. I have dealt with theses guys for many years and I have never been disappointed in their work or attitudes!!read more
Rosey McEvoy
Rosey McEvoy
00:05 21 Jul 20
Dominique was my technician today for a service call on my... eco water System. He called ahead of time to let me know he was on the way, then arrived promptly, wearing his mask, and checked with me to verify the items on his work order.Dominique was extremely knowledgeable and professional. He got straight to work, explaining to me what he was doing and why. He took care of my softener in the garage, and my RO System in the Kitchen.Dominique was awesome. I would highly recommend him and, if the other technicians are anything like him, I would strongly recommend UWS. 2020-07-20read more
c colyer
c colyer
18:12 16 Jul 20
Service call today was done by Dominique. He provided... excellent service and knowledge with explanation of all details regarding the water filtration system and costs.Richard was friendly and accommodating with my scheduling and answering initial questions to problem solve possible things needed for the system to get it running again. The replacement filters are a little pricey but the system was already in the house when I moved in. I love having filtered water and having this great customer service helps make it worth it as well. Thank you!read more
Kaylan Brandiger
Kaylan Brandiger
16:34 16 Jul 20
I had a few issues at first with my water softener, however... I was happy universal water did continue to investigate the problem until it was resolved.read more
Marc Rosenberg
Marc Rosenberg
22:43 14 Jul 20
I had a super positive experience with Universal Water.... They went the extra mile to insure our installation was successful after encountering difficult obstacles. Our home was not built with a drain in the garage so we had to opt for a dry well. However due to resistance and objections from our neighbor, Kyle came on site and man did he take charge! They ran special plumbing to our laundry room and we were able to abandon our dry well and use proper drainage.Universal Water is a principled company that really cares about customer satisfaction right up to the president Justin. I am so very impressed with their commitment to insuring a quality solution to our specialized situation. Many companies might have walked away and UWC was under no obligation - they just did the right thing. They also supported us when our HOA was asking questions.I've had nothing but positive encounters with everyone at the company from their marketing pro Andy, all the technicians and Richard - the customer service mgr. They call when they say they will call and show up when they promise to.If you want your system working well call Kyle- he is "The water softener whisperer". Actually he 's more like Wolfie - The Cleaner from Pulp Fiction.GREAT GREAT COMPANY AND PEOPLE !!read more
Mary Flynn
Mary Flynn
20:22 13 Jul 20
Darrin Kee was the best service representative. He was on... time, polite, very knowledgeable, and helpful with my questions. You would be lucky to have him service your Eco-System.read more
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