Contact Universal Water Systems

We are open 8-4 Monday – Friday so feel free to stop by our office, call us to schedule an appointment, or use the contact form below and we’ll get back with you right away.

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1311 Cuesta Abajo Ct NE 

Albuquerque, NM 87113 (505) 633-9155

Social Media Reviews

Jason Smith
Jason Smith
03:32 17 Nov 21
We’ve had our system for almost twelve years and we... absolutely love it. The feeling of being silky smooth clean versus squeaky clean is second to none. I feel like I’ve already put lotion on when I get of the bath or shower. You really can’t beat that feeling. We were without system for three weeks and I don’t think I’ve ever wanted something back so bad in my life. The techs Darren and Dominic were really professional and courteous and provided great service.read more
Rick Alcon
Rick Alcon
21:50 24 Sep 21
Did my yearly system maintenance. Darin was courteous,... knowledgeable, respectful, and explained what he was doing and why. Thank you Darin and Universal Water Systems.read more
Sharon Gray
Sharon Gray
15:59 23 Sep 21
Teddy and Stevie were the technicians who came to install... my EcoWater System and my Reverse Osmosis System. Both were very polite and thorough with the install and explained what they were doing every step of the install. I have been highly pleased and would recommend Universal Water Systems to anyone interested in a water conditioning system. I am HAPPY the Eco System is AMERICAN made.read more
Sandy Sparks
Sandy Sparks
20:01 08 Jul 21
Dominique was very through, very professional during my... service call! I was impressed with his knowledge!read more
April Burns Johnson
April Burns Johnson
20:16 14 Feb 20
Very impressed with Dominic he was amazing on explaining... what he was doing and why he was doing it. Richard in the Albuquerque NM office who made appointment was very personal able and helped make appointment in a timely matter. I am looking forward to Dominic returning in a year to check again A++++read more
Joyce Olsen
Joyce Olsen
16:06 17 Dec 19
A day or so after I contacted Universal, Andy showed up at... our home. Andy analyzed our hard water (12 grains hardness); demonstrated the Ecowater softner; and showed us what and how the system would be installed. I'm a born skeptic and Andy did a great job demonstrating and selling the Ecowater system. We bought the system including the reverse osmosis install under the kitchen sink.Andy scheduled the install seven days later. Pete Samora and his crew showed up and within the four hour time frame installed everything. Pete explained all the equipment and show me how to operate and verify the proper operation. Pete left his contact information and told me to call if there were any problems.We have been using softened water for seven days and are extremely happy with our choice. We bought this home in March 2019 and I knew from the start that we would have to do something with our hard water. The Ecowater softner system is great. I was worried about picking a good contractor and Universal Water is that company.We just received the shipment of soaps and cleaning products and look forward to begin using these in the near future. Joyce and Billread more
David Fisher
David Fisher
02:46 19 Nov 18
Having the soft water throughout the entire house and the... reverse osmosis water in the kitchen is rejuvenating, healthy and healing. Thank you EcoWater and Universal Water Systems.read more
Ed came in today and did a wonderful service check on my... system.read more
Alabama Kilby
Alabama Kilby
17:15 27 Mar 18
Great service by Ed! Quick and thorough. Highly recommend... them.read more
Karen Salazar
Karen Salazar
15:14 26 Mar 18
Ed was excellent he answered all my questions and was very... professional and nice.read more
Marcos Aguilar
Marcos Aguilar
01:56 10 Mar 18
Everyone did a great job!!! Starting from the... representative Adam that came to the house to test the water, his manager TJ, and the great installers Santiago and Aron! They were very knowledgeable and couldn't be happier!read more
Renae Moreschini
Renae Moreschini
05:47 14 Oct 17
So nice to have this quality of filter installed in our... house. It completely transformed our well water! The installation was efficient and the technician Bo was friendly and informative. Definitely recommended!read more
Brooke Boll
Brooke Boll
14:30 02 Jun 17
Got my system yesterday and so far we love it, soft and... clean on the skin. Easy to use and understand. Install was painlessread more
Charles Bertollini
Charles Bertollini
00:14 15 Sep 16
Had my system installed awhile back and I'm amazed how the... water system protects my home from the bad water. Wait to you take a shower it's a huge difference between hard water and conditioned water....YOU WILL LOVE IT... Universal Water you can use me as a referral Anytime��read more
Michael Harris
Michael Harris
15:04 14 Sep 16
I love my clean water so much, I had to take my whole... system with me when I moved!read more
Tims Tribe
Tims Tribe
01:28 14 Sep 16
Have had our system for 10 years, in 4 different homes in 3... states. Couldn't live without this thing. Didn't have it for the first week in our new home in Rio Rancho and realized very quickly how much our family relies on having clean water. Would recommend to anyone and everyone!read more
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chris rivera
chris rivera
17:26 05 Jan 22
Great responsive service team. No conditions, no hassles.... Highly recommendread more
Shara Foster
Shara Foster
18:25 30 Dec 21
We love our system! It is nice to know we are drinking... clean, clear water- and my skin feels better too! Darin came out today to replace our filters and confirm everything is running smoothly. He was super friendly and efficient. Great service- thank you!!read more
Kim Lawler
Kim Lawler
20:50 29 Dec 21
We had our yearly service today with Darin and he was very... friendly and professional. I would recommend Universal Water Systems for their great customer service.read more
Adam Valdivia
Adam Valdivia
02:45 29 Dec 21
We have had our unit for one year now. We have been very... happy with the system during that time and had no issues. The one year maintenance appointment was easy to schedule, tech was on time, professional, and knowledgeable.read more
Kathy Hogan
Kathy Hogan
17:08 23 Dec 21
They have great customer service and Dominc was a very... informative tech.He is awesome.read more
ProudNavyDad SWO-N
ProudNavyDad SWO-N
15:58 21 Dec 21
Universal Water Systems is very responsive to our needs. ... We had to reschedule and they were very understanding. We have really enjoyed the service.read more
William Bohaty
William Bohaty
18:20 20 Dec 21
Dominique called us when he was on his way and showed up... during the time that was expected. He was also really helpful with Any questions that I had about installing it by myself in the future.read more
Elizabeth Hamilton
Elizabeth Hamilton
15:25 17 Dec 21
We are very impressed with the features and quality of the... EcoWater water softening system for our house and reverse osmosis filter for our drinking water. We have been users of other traditional salt based systems in other homes as well as magnets, metal rods (don’t ask) and this beats them all.Teddy and Seth are great installers, and we are very happy!read more
Joseph Zamora
Joseph Zamora
21:47 15 Dec 21
Very helpful, professional and informative. Definitely... recommend.read more
Camilla Freitag
Camilla Freitag
20:01 15 Dec 21
Excellent customer service. Timely, efficient and well... mannered. Thanks so muchread more
Rosemarie Brauning
Rosemarie Brauning
18:11 15 Dec 21
We moved to Rio Rancho 2.5 years ago and have been a... Universal Water System customer for a little over a year.If you're on the fence about getting a softener, I urge you to have Justin come out and test your water. We have seen benefits from clearer skin down to drinking more water because it's tastes better.Darren came out for our one year service today and delivered the top rate customer service I have grown to know with Universal Water Systems.Thanks for always going above in beyond. Stay safe and warm. Happy holidays!read more
Nasheen Sleuth
Nasheen Sleuth
18:52 14 Dec 21
Friendly & reliable service! Dominique was knowledgeable... and I appreciated the ETA call before arriving to my home. Our water system is working as it should, thank you!read more
Cathy Tenen
Cathy Tenen
18:12 14 Dec 21
Always a positive and professional experience great product... and serviceread more
Desiree Provencio
Desiree Provencio
14:04 11 Dec 21
We've been using this company for about 16 years. Great... company, great products, and excellent service.read more
pam broadwater
pam broadwater
17:56 10 Dec 21
Service was great! Darin was very polite and helpful. I... love my ecowater system! Thank you universal water systems!read more
Karen Brown
Karen Brown
22:57 08 Dec 21
Dominique was very professional and pleasant! He explained... everything he did for my water system.read more
Jacqueline Dunnum
Jacqueline Dunnum
21:47 07 Dec 21
Thanks for providing great customer service Darin!
Karen Moore
Karen Moore
21:00 06 Dec 21
The BEST!!! Service was great! Love my ecowater system!
David McCollum
David McCollum
16:28 06 Dec 21
Service was great! The technician was on time, personable,... professional and thorough.read more
Robert Boyer
Robert Boyer
01:22 03 Dec 21
Dominic was knowledgeable, personable and very fast. Very... happy with my service call.read more
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