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See All Reviews
15:13 22 Jan 19
We had our new system installed yesterday by Santiago and Izaiah, and they did a great job. Very professional, showed up on time, answered all our questions, and cleaned up after themselves. I am anxious and excited to see the results in the next few weeks, so far so good, the sales and installation have been great!
03:52 12 Dec 18
I cannot even begin to express how happy I've been with this company from start to finish! For starters, Kevin came to our house after I talked to a rep at home depot who told us they could check our water for free. I already knew that our water was bad because even our plants would get mineral build up from being in the water! Kevin did an amazing job showing us just how bad it truly was and answered all of our questions and just left us 100% certain that we needed this. Though they had both been great so far, the cherry on top was their installer Pete. He is a true perfectionist and was not satisfied until everything was perfect. He was even nice enough to fix a small leak under my sink! The filter really makes the water taste just as good as the bottled one and I swear this is worth every penny, but what really makes this company better than anyone else for me was their unmatched customer service!
20:46 07 Dec 18
Had a great service call today!!! Darin is the best.... answered all my questions.He was very informative in how our system works.
05:09 29 Nov 18
I have had the system about a month now. It has made an amazing change in the water quality! From the beginning, everything was very professional. This has been an investment in my family's health.
01:02 26 Nov 18
Overall pleased. The sales experience was a bit strange and uncomfortable but I decided to get the system installed and I definitely notice a positive difference in the kitchen. The installation was convenient. Pricey in total but reasonable.
14:22 21 Nov 18
Great system works really well. Going to be a good purchase. Installation was a breeze.
15:48 06 Nov 18
I love our water softener but what I love the most is our RO filter. It makes the most tasty water, and I know it takes out harmful chemicals. I only wish that the filters were not so expensive.One more thing that’s important to know; it’s pricey to have them come out and do maintenance on the water softener, which is recommended. I had them come out and do it once, it felt like a huge waste of money because they were here for a total of 15 minutes and I’m not sure what/if they did anything maintenance like.
02:21 21 Oct 18
I love our water softener but what I love the most is our RO filter. It makes the most tasty water, and I know it takes out harmful chemicals. I only wish that the filters were not so expensive.
16:03 19 Oct 18
Great company! Great product! Awesome service! System needed to be rebedded. No questions asked. All warrantied. Couldnt be happier! Darin was great! Got me all set up to have clean, soft water again!!
22:36 03 Sep 18
I never knew what a difference a water system could do until I was informed by some very knowledgeable people. And it is true too. The water system is awesome. I use less soap when showering and doing dishes. The dishes no longer have water marks when they're dry. Also my skin has been feeling much smoother and I drink more water from home with the reverse osmosis system.
16:09 10 Aug 18
Darin Kee is amazing! He took the time to explain what he was going to do during our service call, answered all of our questions and fixed our loose faucet! Darin is very kind and knowledgeable, a great person to have in our home servicing our water system.
02:18 28 Jul 18
Universal water systems were professional and friendly the whole way through our water system is performing flawlessly and we love it the water taste better clothes look brighter less soap is being used and our skin is softer. All in all we are very satisfied thank you universal water systems and will be recommending you guys to everyone we know.
19:44 23 Jun 18
This is the second time we have had them come and service our water system. The first time the technician was not too friendly and seemed like he did not want to be there.This time Darrin Kee was the technician to come. He was the best! Very friendly and customer oriented, helpful and answered any questions I had. Also thank you to Customer Service for working with me on my appointment time. All future services I will be requesting Darrin to be the tech. Thank you!
Kevin Van Stone
17:38 05 Jun 18
I had my Ecowater water refiner installed in my house about a month ago now into a slightly older house that I recently purchased. The water in my area of Albuquerque is fairly hard and appliances such as the fridge, dishwasher, and shower heads had significant scale buildup. The team at Universal Water Systems were professional and did a great job installing the system and so far it has been working great. I water my yard and plants with the treated water and they all look healthy and the water out of the reverse osmosis and even the normal faucets now tastes great and its night and day how much better the shower water feels. Overall I'm pretty happy with this home upgrade.