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John Snee
20:37 02 Apr 21
Dominique was very thorough and informative. We appreciate... the professionalism provided by Universal Water Systems.read more
Louis Tafoya III
12:33 31 Mar 21
Technician Dominique came to my house to troubleshoot the... under sink RO system. He was very respectful, polite, informative and patient. After systematically testing the system he was able to make a solid recommendation. Our system is now functioning excellently. The entire team has been very helpful. Thank you.read more
Deborah La Pierre
18:57 12 Mar 21
We had our water treatment and RO system installed in... January, through Costco. Before we installed the system, we bought all our drinking water and ice because the tap water was undrinkable. It is so nice not to have to do that anymore. The company has been very helpful, returning twice to make improvements in the way the system was installed, at no extra charge. Today Ernie improved the drainage system and while waiting to ensure everything was working properly, he even refilled the potassium in the softener system and changed a filter for my Furnace. in addition, he answered some other plumbing questions I had. Definitely went above and beyond in his service!read more
Rebecca Burkland
22:33 04 Mar 21
Richard is awsome, very knowledgeable about products,... personable and helpful.read more
Esteban Cole
17:13 24 Feb 21
My wife and I purchased a water systems from Universal... Water systems about 3 weeks ago. A week later the systems was successfully installed and the guys were so nice and professional. Even though our house is almost 100 years old, the company made it so simple to install the systems without any problems. The system is pricey compared to other systems but the systems is top of the line, the installation was fast with no problems, and we received the soaps that come along with the water systems and those are great. Having soft water at home is one of the best changes we have done to our home.read more
Ivet Guerra
15:57 20 Feb 21
Thank you Matt at Home Depot that made my appointment you... where every nice and professional and Mackay the water tech that came to the house to test the water he was every funny which made the presentation informative and not at all boring which My family liked. The guys that came sorry I wasn’t home to meet you are get your name but my husband said you guys did a great job and where very informative and communicated with him during the process. I got a call today from the financial company and I am glad to say Mackay didn’t lie on what I have to pay in full are monthly which is something that am always afraid of since many companies sale you on a price in letter is something entirely different, so GREAT WORK! Over all very happy can wait to start using the pure selection! You guys are awesome thank you again!!!read more
Chad Matey
17:06 11 Feb 21
Dominic was a very helpful service tech. He came and... explained everything very well and answered any questions that I had. He was very professional and he fixed the problem. Great job!read more
Bradley Gard
18:08 05 Feb 21
We’ve been very happy with our softener so far. We’ve had... the system for over a month but we noticed an improvement in taste and feel immediately. The install process was super smooth and Nathan was very communicative, helpful, and professional. Everyone we’ve dealt with has been friendly and eager to help.read more
Marc Rosenberg
19:27 03 Dec 20
Another great experience with Universal Water Systems - our... R/O warning light came on. We placed a service call and Darin stopped by. He reported the issue was simply the alarm setting was for 6 months instead of 1 year. Such honesty - could have easily charged me the service call and sold me un-needed filters pre maturely - BUT he waived the service charge, reset the alarm and noted it for future service calls. That is the pattern of integrity I receive from this company every time ! Trust Me - you can trust them. Thanks Darin and Richard !!!read more
Isaac Montoya
00:18 02 Dec 20
We have had our water system for about a month and we love... it! The demonstration we received was very informative and detailed. The installation was easy and they explained thoroughly on how to care for the system. We have noticed such a difference in our skin from having the system. We have also noticed a positive change in the taste of our water. We recommend this system! We love it!read more
Larry Johnson
18:17 10 Nov 20
Ecowater Systems always has the filters I need. Highly... recommend.read more
Anthony R. Jones
13:36 22 Oct 20
We bought our last house. Built in 1978, it was in need of... serious updating. Thinking about the water, we decided to and have it tested. Oh my! Water was not good for us. Mackay, (great guy) from Universal Water Systems came in to help, this is just what we needed. He showed us just what was coming into our house, so we let them do their thing. Pete and his Installers came in and in just a few hours we had good clean water ready to use. Everyone on the team from UWS were very helpful, knowledgeable and friendly. This is our second full water system we have used. No doubt, this is the better system. Thank you Universal Water Systems for introducing us to Eco Water and Pure Selects soap products and making life a little better. No more water worries. Diffidently worth it!read more
Maria Jacquez
20:39 05 Oct 20
I got my Eco water system put in today . Isaiah was really... great and worked fast , he talked me though everything about the system and got it done right away. I am happy with the team that put the system in and the work they did. this is a great company and great product.read more
Stephanie Fitzgerald
15:52 02 Oct 20
Nate and Teddy were very professional, friendly, prompt,... and informative on the product. Thank you! We're satisfied with the product!read more
Sofia Martinez
15:35 26 Sep 20
I am very pleased with their service. Dominic was very... professional and knowledgeable, answering every question and explaining as he was working. I would highly recommend using this water system.read more
Austin House
15:36 25 Sep 20
Great product, great team, and great company. The... instillation team was on time and professional. They walked me through the whole system upon completion. The system works great and you can really tell the difference in your water. I highly recommend Universal Water Systems!read more
Broc Galbreth
15:25 25 Sep 20
I’m extremely happy with my system and the whole process in... general. Everything from set up to installation to follow up has been absolutely superb. I have had bad experiences in the past with other companies, but I’m glad I decided to go with them 🙂read more
Kristine Pyeatt
19:56 14 Sep 20
This company continues to be great to deal with. They are... prompt and thorough. We live in the East Mountains so the trip charge is a bit more but worth it to us. Today we had Dominique here to trouble shoot our water softener and RO system. The softener problem had been resolved by the time he got here but the RO system needed help. He explained every step he was going through and communicated very well with us. All seems to be in order now. Thanks again! Good job!read more
EzraSonia Leyba
21:20 02 Sep 20
I have been a very stubborn customer not understanding the... price I paid for this system, but today's experience with my service call from Dominique has changed that. I had a love/hate relationship with the system and am grateful to have called and had our unit serviced and functioning properly now. Dominique was so helpful and his customer service outstanding. He gave me a clear picture of how our unit needs to be cared for and the benefits of having it and I am back on track and thankful to have clean water to drink and bathe in for my family and me. Thanks for putting up with my calls, questions, and resistance!read more
Tobias MacRobie
21:04 15 Aug 20
Izzy and his crew did a great job with install. They... talked with me, and kept me informed of their decisions every step of the way. The product is fantastic, if you live in Albuquerque, or nearby like Edgewood, the improvement to water quality is worth it! The water tastes cleaner, it tastes better, showers feel more refreshing (the water moisturizes better), don't hesitate. Financing is easy and as an Environmental Science guy from WA state, I've done some work around water. Fresh mountain water. This system brings you THAT quality. Do it. (And ask for Izzy from Revolution Plumbing for your install).read more
