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ken dela cruz
16:55 13 Jun 19
I got my ecowater installed last month, and universal water system are really professional about what their doing. i'm very satisfied and happy. i'm recommending this company to my family and friends. thank you guys
Lara Jaseph
17:03 09 Jun 19
Best thing we’ve done to our house. Within hours you notice a different.
Paula Menefee
17:07 05 Jun 19
Darin was great today. He was professional and took care to pick up trash and put everything back in place after he finished.
Mellisa Heller
21:05 31 May 19
If you're a Costco member AND you want clean water for your home and family, you NEED to contact EcoWater for a demonstration and get the system! I am completely blown away at how disgustingly hard our water is, and Kevin is amazing and obviously loves what he does. He sold me on the system the minute he showed me what was in my water and how much I can save by having clean water. The system has a lifetime warranty, and that's just even more peace of mind.
Roger Williams Fine Art
14:27 21 May 19
My wife and I are very satisfied with the products this company offers. I highly recommend them.
Perry Kissam
18:26 08 May 19
I just had my system installed yesterday so it is too early for me to make any meaningful comment on the quality of my "new" water but I have no reason to believe it will not be exactly as the salesperson demonstrated to us. The big thing I want to comment on is the service. They said they would be at my house at 8 AM and they were. The technician explained several facets of the installation I had not understood from the salesperson but he pointed them out very clearly. He then proceeded with the installation. And things went downhill - for me!! At least, I initially thought so. As the tech was preparing to drain my water heater to facilitate the installation the valve came off in his hand spraying him with water!! Needless to say a new water heater was needed. The tech said they could supply it if I wished and I asked would they install it if I could buy it at another vendor where I receive a military discount. Yes, they would be happy to do so. The rest if now history. They did everything needed to include giving me an educational briefing and demonstration of what I would be doing with the system in the future. The litter of pipes, bolts, and general trash generated by the installation of the water heater that covered my garage floor was absolutely non-existent when the team of technicians departed. This installation crew was professional down to the last man, courteous, and above all obviously proficient at their jobs. I thank the team and I thank Universal Water Systems for a very pleasant experience and look forward to a continued excellent relationship with them. This is truly an A1+ company to do business with.
Ted Deherrera
17:02 20 Apr 19
5 star review for ecowater . Hello fellow ecowater system owners. My name is Ted Deherrera owner if ABQrenovations. I want to apologise for a very negative review I wrote out of frustration .it was not fair to take out my frustrations of one person and mistakes and of mistakes of my own and direct it on a whole company. Universal waters owner was kind enough to take time out of his busy schedule to fly to New Mexico to check on the installation of my system . And with no second thought advised his people to "fix it" and it was corrected. As I re read my first review I owe this man and his company a apology. That being said universal water and the sub that finished the install are second to none. And the product they install are as good as the best and better then most . 5 stars to universal and my apology.
Korkie Kerkin
19:35 15 Apr 19
It has been about a month since the installation of my Eco Water System and it is incredible the difference it has made to the water running through the plumbing in my home! The water not only tastes GREAT but it has made a difference with my clothes coming out of the washer much cleaner and softer and the dish washer getting everything much cleaner without that cloudy residue! And the Team at Universal Water Systems have been very helpful and knowledgable from the Sales people to the installers! Best decision I've made! Even my Dogs love the reverse osmosis water! Thank you, thank you, thank you!!!
Stacey Jenkins
01:16 11 Apr 19
We just had our Eco water filtration system installed several weeks ago. I love it. The RO water tastes amazing!! It's the clearest water I've ever seen (no more cloudy ice cubes!). The difference it makes on my skin is ridiculous (soooo soft). You can literally shave without shaving cream. Cleaning is a breeze. Everything looks so shiny and feels so smooth (e.g dishes, kitchen and bathroom counters) it's wonderful. I recommend getting the Pure Selects soaps also. They are great!
Lillian Snyder
21:11 18 Mar 19
Darin Kee from Universal Water Systems (UWS) did a water softener and reverse osmosis system service today 3/18/2019. He was excellent. Walked us through each of the steps he performed and educated us about the system. I highly recommend the UWS systems, their excellent service, and Darin Kee.
Jorge Serrano
19:47 18 Mar 19
After installing my universal Water system, another company came to my house trying to sell me their own. I let them test the water and they were quite surprised at how good my water was coming out with the Universal System. That erased any doubt I had as to the value of my investment.
Kirsty Archuleta
15:13 22 Jan 19
We had our new system installed yesterday by Santiago and Izaiah, and they did a great job. Very professional, showed up on time, answered all our questions, and cleaned up after themselves. I am anxious and excited to see the results in the next few weeks, so far so good, the sales and installation have been great!
Zairah Maldonado
03:52 12 Dec 18
I cannot even begin to express how happy I've been with this company from start to finish! For starters, Kevin came to our house after I talked to a rep at home depot who told us they could check our water for free. I already knew that our water was bad because even our plants would get mineral build up from being in the water! Kevin did an amazing job showing us just how bad it truly was and answered all of our questions and just left us 100% certain that we needed this. Though they had both been great so far, the cherry on top was their installer Pete. He is a true perfectionist and was not satisfied until everything was perfect. He was even nice enough to fix a small leak under my sink! The filter really makes the water taste just as good as the bottled one and I swear this is worth every penny, but what really makes this company better than anyone else for me was their unmatched customer service!
Larry Hartwick
20:46 07 Dec 18
Had a great service call today!!! Darin is the best.... answered all my questions.He was very informative in how our system works.
Marie McD
05:09 29 Nov 18
I have had the system about a month now. It has made an amazing change in the water quality! From the beginning, everything was very professional. This has been an investment in my family's health.
Elliott Gordon
01:02 26 Nov 18
Overall pleased. The sales experience was a bit strange and uncomfortable but I decided to get the system installed and I definitely notice a positive difference in the kitchen. The installation was convenient. Pricey in total but reasonable.
Julio Maestas
14:22 21 Nov 18
Great system works really well. Going to be a good purchase. Installation was a breeze.
Katina Harrelson
15:48 06 Nov 18
I love our water softener but what I love the most is our RO filter. It makes the most tasty water, and I know it takes out harmful chemicals. I only wish that the filters were not so expensive.One more thing that’s important to know; it’s pricey to have them come out and do maintenance on the water softener, which is recommended. I had them come out and do it once, it felt like a huge waste of money because they were here for a total of 15 minutes and I’m not sure what/if they did anything maintenance like.
Katina Harrelson
02:21 21 Oct 18
I love our water softener but what I love the most is our RO filter. It makes the most tasty water, and I know it takes out harmful chemicals. I only wish that the filters were not so expensive.
John Ward
16:03 19 Oct 18
Great company! Great product! Awesome service! System needed to be rebedded. No questions asked. All warrantied. Couldnt be happier! Darin was great! Got me all set up to have clean, soft water again!!
Fallon vanHemert
22:36 03 Sep 18
I never knew what a difference a water system could do until I was informed by some very knowledgeable people. And it is true too. The water system is awesome. I use less soap when showering and doing dishes. The dishes no longer have water marks when they're dry. Also my skin has been feeling much smoother and I drink more water from home with the reverse osmosis system.
Rebecca Rojas
16:09 10 Aug 18
Darin Kee is amazing! He took the time to explain what he was going to do during our service call, answered all of our questions and fixed our loose faucet! Darin is very kind and knowledgeable, a great person to have in our home servicing our water system.
Steven Otero
02:18 28 Jul 18
Universal water systems were professional and friendly the whole way through our water system is performing flawlessly and we love it the water taste better clothes look brighter less soap is being used and our skin is softer. All in all we are very satisfied thank you universal water systems and will be recommending you guys to everyone we know.
PR Chavez
19:44 23 Jun 18
This is the second time we have had them come and service our water system. The first time the technician was not too friendly and seemed like he did not want to be there.This time Darrin Kee was the technician to come. He was the best! Very friendly and customer oriented, helpful and answered any questions I had. Also thank you to Customer Service for working with me on my appointment time. All future services I will be requesting Darrin to be the tech. Thank you!
Kevin Van Stone
17:38 05 Jun 18
I had my Ecowater water refiner installed in my house about a month ago now into a slightly older house that I recently purchased. The water in my area of Albuquerque is fairly hard and appliances such as the fridge, dishwasher, and shower heads had significant scale buildup. The team at Universal Water Systems were professional and did a great job installing the system and so far it has been working great. I water my yard and plants with the treated water and they all look healthy and the water out of the reverse osmosis and even the normal faucets now tastes great and its night and day how much better the shower water feels. Overall I'm pretty happy with this home upgrade.